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Privacy Policy

Privacy Policy: Published 24/5/18

This Privacy Policy describes management by Wellington Computer Systems Limited (hereinafter identified as "Controller") of any personal data (as hereinafter specified "Personal Data") relating to a natural person (“Data Subject”) identified or can be identified, directly or indirectly by reference to the use, for whatever purpose, of the following website address owned of the Controller: http://www.well-it.com (“Controller’s Website”). 

Wellington Computer Systems Limited (As Wellington Computer Systems) is registered with the Data Protection Commissioner (8262/A) and ICO (Z86356016) and is required to comply with the Data Protection Acts 1988 and 2003 and General Data Protection Regulation. 

Purpose 

This Privacy Policy is to outline the steps the Controller takes to keep Personal Data confidential, to inform Data Subjects about how and why the Controller collects Personal Data and to provide Data Subjects with their rights and the Controller’s contact information to exercise these rights, and for any questions or concerns arising out of this Privacy Policy. 

Protecting Data Subject privacy and maintaining the integrity of Personal Data means that: The Controller will keep Personal Data and the business between the Data Subject and the Controller in confidence; The Controller will not sell, rent or loan a Data Subject’s information to third parties; The Controller will respect a Data Subject’s privacy when the Controller may contact a Data Subject concerning various products and services which the Controller make available to a Data Subject from time to time; The Controller may have control over who obtains, uses and the circumstances to give out information about a Data Subject; A Data Subject will have access to the information that the Controller has about the Data Subject. 

Scope 

This Policy Privacy applies to the Controller’s products, services and websites, except where otherwise noted and does not concern any websites that a Data Subject may visit by external links. 

Controllers and Processors of Personal Data 

The Controller who determines the purposes and means of Personal Data collecting and processing is Wellington Computer Systems Limited with registered office 20 Adelaide Street, Belfast, BT2 8GD. 

The processing operations of Personal Data, whether or not by automated means, are performed on behalf of the Controller by Wellington Computer Systems Limited. 

Why the Controller may collect Personal Data 

Establish identity 

Perform necessary identity and security verifications 

Process transactions and conduct business 

Deliver products and services 

Provide customer support and services 

Provide ongoing service delivery 

Provide Data Subject with information 

Improve products, services and service delivery 

Better understand Data Subject’s needs, interests and suitability for various products and services 

Recommend specific products and services that may meet Data Subject’s needs 

Respond to issues, questions, and queries 

Protect Data Subject and himself against errors or fraud; and 

Co-operate with law enforcement and legal authorities, where required, to comply with applicable laws and with court orders. 

The Controller will collect, use and may disclose personal information only for purposes that a reasonable person would consider appropriate in the circumstances; and endeavours to collect as little information as possible as may be necessary under the circumstances. 

The Controller reserves the right to use Data Subject aggregated information in any manner it determines, in its discretion, to be appropriate. Use of such aggregated information may include, but not be limited to, the preparation of aggregated user statistics and information summaries to improve efficiencies, more effectively describe Controller’s product and service offerings, and assist in the marketing of the Controller’s products and services. 

The type of Personal Data the Controller may collect 

The Controller collects various types of Personal Data. During the course of using Controller’s website, doing business with or interacting with the Controller, receiving products and services from or through the Controller, the Data Subject may, depending on the nature of the circumstances, be asked to provide the Controller with: 

Geographic (physical) addresses 

Demographic information 

E-mail addresses 

Phone numbers or other contact information 

Names (first, and last or whatever the family identifying name is) 

Shipping information 

Billing information 

Transaction history 

Website usage preferences 

Feedback regarding business, services, website and public relations 

Source IP addresses 

Times and dates of access to website servers 

Language 

Personal preferences 

Product and service preferences 

Browser types and configurations, and  

Miscellaneous administrative and computer traffic information 

Certain forms of information, such as government issued or private sector issued licenses, permits, certificates, cards, social insurance/security number, passports, insurance cards, voucher numbers, and the like, although convenient for identification, is voluntary. 

It is a Data Subject’s decision whether they want to provide this, or other suitable identification, subject to any legal requirements. 

How does the Controller collect Personal Data? 

The Controller will only collect Personal Data that the Data Subject has voluntarily provided to the Controller or agreed to have provided to the Controller. The Controller will not collect any Personal Data about a Data Subject without advising the Data Subject accordingly (either by way of this Privacy Policy or by way of providing the Data Subject with some other form of notice at the time the Controller is requesting or collecting Personal Data), why and how that Personal Data is being collected and how such Personal Data will be used or disclosed. The Controller may collect Personal Data through a variety of means: 

Using the Controller’s Website 

Using the Controller’s services 

In the course of communications with the Controller (face-to-face, by e-mail, by phone, mail or otherwise) in the course of feedback to the Controller regarding the Controller’s business, services, website and publications 

When registering with the Controller for services or, where relevant, accounts, or, where relevant, for the download of the Controller’s software 

Customer, membership, recipient, or service lists that have been lawfully acquired from third parties 

Through the completion of manual or electronic forms 

Website cookies – Cookies are identifiers that can be sent from a website via a Data Subject’s browser to be placed on a computer's hard drive of the Data Subject. A Data Subject may elect not to accept cookies by changing the designated settings on the Data Subject’s web browser; however, not utilizing cookies may prevent the Data Subject from using certain functions and features of the Controller’s website. Information collected from the use of cookies is used to improve the Controller’s services. 

Web beacons – Web beacons are small, graphic images that allow a website operator to collect certain information and monitor user activity on its website. A web beacon is a very small pixel which is invisible to the user. The Controller uses web beacons to collect information that is not of a personal nature. 

Clickstreaming - Clickstreaming is a technology that allows a website operator to track the paths that surfers take as they access a website and look at the site's pages, and as they use links to other sites. The Controller collects such information from visitors to the Controller’s website; and 

Website traffic information, which is monitored and analyzed in order to determine which products, services or features may be of interest to visitors, so the Controller may improve website, products, services, features or other offerings of the Controller. 

In addition, the Controller may review and analyse a Data Subject’s use of products and services, to help them serve the Data Subject better, and to bring other products and services to the Data Subject’s attention, which the Controller feels, will be of benefit to the Data Subject. The Controller may also collect and analyse information from other sources for the same purposes. 

How the Controller may disclose Personal Information 

The Controller may share Personal Data with its affiliates, subsidiaries, employees, contractors and agents in the course of providing a Data Subject with Controller’s business services, support, or the fulfilment or delivery of products or services of the Controller. 

The Controller does not sell any Personal Data it collects to third parties. 

The Controller may disclose Personal Data if is required to do so a court of competent jurisdiction, other legal or regulatory authority, or, if there is a good faith belief, and reliance on said belief that disclosure is necessary to: comply with any legal process served on the Controller; maintain, uphold or protect the Controller' rights or property; protect and ensure the personal safety of the public or other Controller’s clients; or protect against criminal or quasi-criminal activities, or to detect, prevent, investigate allegations of, or address, misrepresentation or fraud. 

Retention and Disposal 

The Controller keeps information only for so long as it is needed for the efficient and effective delivery or fulfilment of the software, products, or services using or contemplating using by the Data Subject and for a reasonable time thereafter, or to meet any legal requirement. The Controller will either destroy or remove information when it is no longer needed. 

Security and Storage 

The Controller keeps the Personal Data collected from a Data Subject strictly confidential. Only authorized personnel have access to this Personal Data. Personnel of the Controller and Processor who are permitted access to Personal Data receive training regarding privacy protection at periodic intervals. 

The Controller’s security specialists build security by design into the computer systems. The aim is to protect information at all times, when it is stored in data files or handled by the Controller’s employees. The Controller’s systems are also designed to protect information when it is transmitted, for example, between our data processing facilities and corporate offices. Personal information may be stored or processed in any jurisdiction in which we or our affiliates, suppliers, subsidiaries or agents maintain facilities. By supplying the Controller with Personal Data, you consent to any transfer of this information to other jurisdictions (including countries which have not been assessed for adequacy of privacy laws). 

The Controller does, and shall continue to use, industry-standard technology to maintain the security of Personal Data, and for the Controller’s connections to the internet; however, the Controller cannot and does not guarantee the privacy, security, authenticity or non-corruption of any information transmitted through the internet or any for information stored in any third-party system connected to the internet. 

While the Controller takes steps to verify that any service providers, suppliers or the like with whom the Controller shares Personal Data, are committed to maintaining the privacy of Personal Data at standards that are at least as stringent as the Controller’s Privacy Policy and has communicated to them to refrain from making any independent or unauthorized use of any Personal Data, the Controller does not and cannot guarantee the actions, conduct or standards of any such parties. 

The Controller shall not be responsible for any claims, damages, costs or losses whatsoever arising out of or in any way related to third-party connections to or use of the Internet. 

The Controller cannot and does not ensure the protection of any Personal Data that Data Subjects provide to a third-party website that may reference, be referenced or link to the Controller’s website. Personal Data collected by these third parties is not subject to, or governed by, this Privacy Policy. 

The Controller shall not be responsible for events beyond our direct control, and therefore will not be liable for any direct, indirect, incidental, consequential or punitive damages relating to the use or release of Personal Data. 

Data Subjects' Rights 

Data Subjects are entitled at any time to obtain confirmation of the existence of Personal Data and to be informed of their contents and origin, to verify their accuracy, or else request that such data be supplemented, updated or rectified. 

Data Subjects have the right to request the erasure, anonymization or blocking of any data that is processed in breach of the law as well as to object in all cases, on legitimate grounds, to processing of their personal data. 

Contact 

The Controller is committed to upholding this Privacy Policy. The Controller has policies and procedures in place to educate and assist his employees and contractors in fulfilling their obligations under this Privacy Policy. The Controller’s policies and procedures are reviewed on a regular basis and the results of such reviews are presented to the Controller’s senior management. 

The Controller is committed to treating Data Subjects with the greatest respect and consideration. Data Subjects are to advise the Controller of any questions or concerns regarding this Privacy Policy. Additionally, if they would like to confirm the accuracy of applicable Personal Data, they believe that the privacy of Personal Data has not been respected, or would like to update or delete incorrect Personal Data, they should contact the Controller by emailing at privacy@well-it.com or write to the attention of the Data Protection Manager, 20 Adelaide Street, Belfast, BT2 8GD. 

The appropriate Privacy Policy Manager will acknowledge the query and will respond within thirty (30) business days. If the Controller needs to extend the timing to respond, or have to refuse a Data Subject’s request, the Controller will advise the Data Subject accordingly, subject to any legal restrictions. 

Age 

The Controller is committed to protecting the safety of children. The Controller will not knowingly request or use Personal Data from children under the age of eighteen without parental consent. If the Controller receives actual knowledge, does not knowingly or intentionally collect any Personal Data from children under the age of eighteen, the Controller will take steps to have such Personal Data eliminated.  

Updates 

The Controller may from time to time update this Privacy Policy, with the updated policy to be posted on the Controller’s website. The use of Personal Data provided to the Controller prior to the update will continue to be governed by the Policy and effective at the time the information was provided. The Controller recommends that Data Subjects revisit this Privacy Policy from time to time on a regular basis. 

Consent 

In most cases a Data Subject will be asked to specifically express their consent to collecting and processing of Personal Data by the Controller, in accordance with this Privacy Policy. Data Subjects will not be obliged to provide such consent. 

Governing Law and Venue 

Where the processing of Personal Data is performed in the context of the activities of the Controller and/or Processor established in European Union, this processing may be subject to EU Regulation 2016/679 and other applicable privacy laws on the protection of the natural person, with regard to the processing of personal data and the free movement of such data, and to the relevant EU member country national law before the competent local court. 

The Controller’s website is hosted and administered in Dublin, Ireland. 

The Controller will disclose Personal Data without the Data Subjects permission when required by law, or in good faith belief that such action is necessary to investigate or protect against harmful activities to the Controller’s company, associates, or property (including this website), or to others. 

Cookie Policy 

What is a cookie? 

A cookie is a small text file that stores Internet settings. Almost every website uses cookie technology. The cookie is downloaded by your Internet browser the first time you visit a website. The next time you visit this website from the same device, the cookie and the information contained in it are either sent back to the originating website (first-party cookies) or to another website to which it belongs (third-party cookies). In that way, the website can detect that it has already been opened using this browser, and in some cases it will then vary the content it displays. 

Some cookies are extremely useful because they can improve your user experience when you return to a previously visited website. This assumes that you are using the same device and the same browser as before; if so, cookies will remember your preferences, will know how you use the website, and will adapt the content you are shown so that it is more relevant to your personal interests and needs. 

Your cookie settings on this website. 

Cookies on this website that do not require approval. 

Cookies that are essential, also known as ‘strictly necessary’ cookies. They enable features without which you would not be able to use the website as intended. These cookies are used exclusively by the Controller and are therefore known as first-party cookies. They are only saved on your computer while you are actually browsing the website. An example of why strictly necessary cookies are used is to set the language of your preference when browsing this website. 

Another example of what these cookies do is facilitate a switch from HTTP to HTTPS when you change pages, so that the security of data transmitted is maintained. Furthermore, a cookie of this kind is used to store your decision about the use of cookies on our website. Your consent is not required for the use of strictly necessary cookies. Strictly necessary cookies cannot be disabled without losing some of the features of this website. 

Categories of cookies. 

Based on what function cookies have and the purpose for which cookies are used, there are four categories of cookie: strictly necessary cookies, performance cookies, functional cookies and marketing cookies. 

Strictly necessary cookies 

Are essential in order to enable you to move around the website and use its features. Without these cookies, some services cannot be provided – for example, remembering previous actions (e.g. the language in which you want to browse this site) when navigating back to a page in the same session. 

Performance cookies 

Gather information about how a website is used – for example, which pages a visitor opens most often, and whether the user receives error messages from some pages. These cookies do not save information that would allow the user to be identified. The collected information is aggregated, and therefore anonymous. These cookies are used exclusively to improve the performance of the website, and with it the user experience. 

Functional cookies 

Enable a website to save information which has already been entered (such as usernames, languages choices, and location data), so that it can offer improved and more personalized functions. For example, a website can offer local information if it uses a cookie to remember the region a Data Subject is currently located.  

Marketing cookies 

Are used to deliver adverts and other communications more relevant to a Data Subject and their interests. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns. They remember whether a Data Subject has visited a website or not, and this information can be shared with other parties such as advertisers. Cookies for improving group targeting and advertising will often be linked to site functionality provided by other organizations. 

You can completely disable cookies in your browser at any time. 

It is important to note that if you change your settings and block certain cookies, you will not be able to take full advantage of some features of the Controller’s website, and certain features may not remain available if cookies are disabled. 

How do I change my cookie settings? 

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org. 

Find out how to manage cookies on popular browsers: 

Google Chrome 

Microsoft Edge 

Mozilla Firefox 

Microsoft Internet Explorer 

Opera 

Apple Safari 

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout. 

Data Protection Officer 

Wellington IT has appointed a Data Protection Officer to contact if you have any questions or concerns about Wellington IT policies or practices. 

The Wellington IT's Data Protection Officer contact details are as follows: 

T: +44 (0)28 9068 1531 
E: dpo@well-it.com 
A: 20 Adelaide Street, Belfast, BT2 8DG