Since launching their new website 2 months ago, Community Credit Union have seen 165 loan enquires come through via web. This averages to over 15% of their typical annual loans coming in via their new website.
With a dedicated primary contact who is familiar with their site and understands the way they work, Wellington IT is exceeding the contractual SLAs of 95%. Tallaght West have peace of mind that Wellington IT are covering all their IT requirements quickly and efficiently.
In just a few short months, MFCU have achieved 8500+ downloads of their mobile app (30% of their cuOnline+ users) and both their ioS and Android app have 5* app reviews.
ID&V liveness test provides a sleek, modern experience for their new members and the reporting is extremely beneficial from a compliance and KYC point of view - saving Core CU time and costs!
From mergers to hardware refreshes and new online services to current account offerings, Mullingar Credit Union have provided more choice and better services to their members.
A cloud offering ensures MFCU can benefit from increased security, reduced support costs and many other benefits of the cloud! It also supports BCP & DR.
A new website with top security, an accurate loans calculator and intuitive experience for members have resulted in a 15% increase in loan applications for Enniscorthy Credit Union.
Wellington IT's IT Managed Service provides peace of mind to Ardee that a trusted partner is looking after their IT. It's also freeing up their time to focus on their digital strategy.
Letterkenny Credit Union are experiencing a 170% increase in Kiosk usage amidst COVID-19. It's also proven an incredibly useful machine to help their members with social distancing in branch.
St Dominic Credit Union introduced the Member Personal Current Account (MPCAS) solution in the summer of 2019 as part of a strategic vision to appeal to a new demographic.
Since introducing a self-service kiosk into their branch, Ballina Credit Union are enhancing their members' experience whilst generating 17% time efficiencies.
Since making the switch to cuOnline+ 1st Alliance Credit Union are seeing an increase in new membership and growing their loan book.
In order to fulfil their strategy of being the primary financial provider to their members, St. Paul's Garda Credit Union realised they needed to offer full banking services, which included a current account and a new debit card.
Central Liverpool Credit Union are saving 6 hours per week by reporting with cuInsight. Not only are they better prepared for board meetings, they can make better informed decisions with up-to-date information at their fingertips.
Since implementing Digital Member Onboarding, HSSCU have increased new membership by 48%, gaining new members from other geographic locations and from other fields within the healthcare industry.
To build on their current membership of 80K, MFCU wanted to offer more digital offerings to potential new members. Since launching Digital Member Onboarding they have increased new member registrations 20%.
Member First Credit Union achieved success with the next generation using our software, launching a marketing campaign that increased millennial membership by 38%, and saw their loan book grow by 25%.
With a membership of over 42,000, Cara Credit Union wanted to provide the best financial services to their members. Since implementing kiosks, Cara are saving up to 45 hours per week, and €36,600 per year.
In order to ensure minimal disruption to IT provision and member services throughout Tallaght West's move, the staff at Wellington IT worked alongside Credit Union staff to ensure that what they needed was delivered on time.
Wexford Credit Union successfully transitioned to a new IT system which will enable its 38,500 members to avail of new services. The Credit Union will also be able to meet their operational and compliance needs, meeting strategic objectives
If Gurranabraher Credit Union wanted to attract new members and increase member loyalty, they knew the best way to do this was to invest in member experience, utilising both the technology and strategic partnership offered by Wellington IT.
The merger that created Core Credit Union presented unique challenges. It was one of the first set of mergers through The Credit Union Restructuring Board (ReBo) as well as the difficult task of merging three Credit Unions at the one time.
On average, a visitor to your website decides whether to stay or leave in just 10 seconds. With statistics like these in mind, Letterkenny Credit Union began work on a new & improved website alongside the web team at Wellington IT.
Processing a loan at 1st Alliance could take up to a week, was completely paper-based and required manual checking. Now, processing a loan is completely paperless, and takes just five minutes.