Telephone Banking

A telephone banking service is standard with other financial institutions and is a service that members are accustomed to and may expect.  With Telephone Banking your Credit Union is providing a modern form of communication with your members and giving your members choice in how they interact with the Credit Union.

Telephone Banking can really free up essential staff time by not having to deal with repetitive calls such as balance enquiry or loan application status, these simple queries can be automated through the telephone banking system along with other common everyday enquiry phone calls.

Telephone banking is another great way for the Credit Union to provide the highest levels of service to their membership.

Telephone Banking Brochure - To learn more on this service, download our Telephone Banking PDF or contact Wellington for more details.