FMCG: Sales Order Fulfilment
Overview
The Sales Order Fulfillment system will streamline your ordering process by recording and processing orders from multiple sales channels including; off-sales, cash & carry, telesales, field sales, ecommerce or phoned directly
from the customer.
Automatic credit checks for value and time will avoid future bad debts; Customer specific stock reservations ensure your customers are never disappointed; automatic suggesting of alternatives, if the requested line is out of stock, means you never lose an order. The system will highlight promotions that the customer qualifies for and it will highlight the higher margin products, giving the operator the support to up sell and cross sell to maximize revenues and profit.
You can eliminate duplicate orders with automated routines and can allow back orders to effectively manage themselves via the automatic reservation of stock when fresh receipts become available.
Configure the system to suit your working practices; opt for a highly advanced level of order fulfillment utilising stock from multiple warehouses. Produce detailed picking instructions either per order or per order grouping ensuring maximum efficiencies in load picking and assembly. Relax and let the system manage regular stock rotation.
Operatives scan the goods from the pick face, providing the necessary details for the Track and Trace system. Pallet labels are then automatically produced in preparation for load checking, prior to dispatch. To ease the delivery process, comprehensive bar-coded delivery documentation and carrier manifests are created for every order.
A useful by-product of the detailed information gathered via this system, permits logistics staff to be paid according to the actual volume of work done and the activities involved.
